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How to Register with Schire Group

  1. Click the link below to be taken to the registration site, then continue to step 2:
    Registration page
     

  2. After completing your name and birthdate, enter the following referral code:
    1769656

     

  3. After verifying your phone number and email address, you will see a list of all the companies you are able to provide customer service for; feel free to browse. PLEASE NOTE: We currently have a high demand for TurboTax agents due to tax season, so that course is free. You are able to choose any company you would like, however, please take note of the course cost — keep in mind, the job for which you are training is guaranteed upon successfully passing the course. For any course in which you are interested, please be sure to review the class dates (100% attendance is required), as well as the servicing hours and peak demand to ensure your availability.
     

  4. Once you have reviewed the available opportunities, scroll to the top of the page and click the orange 'Complete Profile' button on the top left.
     

  5. During the registration process you will see the checkbox below. This is just to confirm you are aware that you are not an employee of Arise — they are just the technology platform that connects companies that need customer service with call centers that provide customer service. You are an independent contractor for Schire Group. 










     

  6. Next, choose the 'I want to work for someone else' selection on the right.













     

  7. To complete your registration, you will need the Company ID:
    120554

    At this point your rep will need to accept your request in the system. The rep will automatically be sent an alert, but to expedite the process, you can email your rep to let them know it is complete and they can accept it now. Please include your name in the email.
    Erica Thompson:
    erica.t@schiregroup.com

     

  8. You will also need to complete an ‘Agent Waiver’ and ‘Agent NDA’.
    Once these documents are signed, just like above, your rep will be sent an alert by the system; however, to expedite the process, you can email the rep to let them know this step is complete.
    Erica Thompson:
    erica.t@schiregroup.com

     

  9. Check your email for the Arise Email Validation. Click the link in the email.
     

  10. Log out of the portal and log back in to validate your email.
     

  11. Select 'Intuit - TurboTax' as your client opportunity.
    *If you are interested in a role other than TurboTax, contact your rep at the email above or email info@schiregroup.com to find out the pay rate for the other companies.  

     

  12. Once you have selected TurboTax, pick your course time.
    *Please note, the course time you choose will be your course time for the duration of training.

     

  13. Next you will take your assessments. The assessments will include a voice assessment and a PC check. Additional assessments may be required.
    *If you do not pass your assessments for TurboTax, you are still able to try to qualify for a customer service role with another client opportunity. Please note, only the TurboTax course is free of cost.

     

  14. The next step is a background check and identity verification. The background check may take up to three (3) days.
    PLEASE NOTE: Your Affidavit of ID does NOT need to be notarized.

     

  15. You will receive an email confirming your enrollment in the course. The week the course begins, you will begin receiving emails from the instructor regarding your pre-work.


     

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 *Registration in the course is not complete until all the steps below have been completed 

If any of the steps vary from the process above, kindly let us know!
 

We’re so excited to work with you!

The Team at Schire Group
Questions? Email info@schiregroup.com